Articles on: Clients

Client List

The Clients page shows all client records in your organisation. From here, you can add new clients, open an existing client, and delete one or more clients.


The Clients page shows all clients in your organisation in a table.


From here, you can:


  • Add new clients
  • Open a client record
  • Delete one or more clients


📸 Screenshot: Clients table with Add Client button


What you see


The clients table includes the following columns:


Column

Detail

Client Name

The client's display name

VAT Number

The client's VAT / AFM number

Country

Two-letter country code (e.g. GR)

Currency

Default currency (e.g. EUR)

Documents

Total number of documents linked to this client

Batches

Total number of document batches

Errors

Number of document processing errors — shown in red if greater than zero

Last Activity

Date of the most recent activity on this client


Add a client


Click Add Client in the top-right corner.

The Add Client modal opens.

Fill in the required fields across the four tabs (see Client form fields below).

Click Save Client.

To add multiple clients in sequence, click Save & Add Another instead. The form resets for a new entry, but your myDATA credentials are preserved so you do not need to re-enter them.

The Add Client modal has four tabs: General, Address, Finance & Tax, and Contacts.

The Edit Client modal has three tabs: General, Address, and Finance & Tax. Contacts are managed separately from the Client details page after the client has been created.


General tab

Client identity

Client Name

Yes

The primary display name used throughout TaxLayer

Client Code / Reference

No

An optional internal reference or code

VAT / AFM

Yes

The client's Greek tax number. Used for document matching and myDATA validation

Status

Yes

Active or Inactive. Defaults to Active

Branch

No

Branch number if the client operates multiple branches. Defaults to 0

Industry

No

Retail, Manufacturing, Professional Services, Technology, or Healthcare

Notes

No

Free-text internal notes about this client

Address tab

Primary address

Address Line 1

Street address

Address Line 2

Apartment, suite, or other secondary line (optional)

City

Postal Code

Region / County

Country

Country for this address

Communication

Website URL

Must be a valid URL including the scheme (e.g. https://example.com)

Main Email

Primary contact email address

Main Phone

Primary phone number (e.g. +30 210 1234567)

Finance & Tax tab

Billing defaults

Payment Terms

Net 30, Net 60, Net 90, or Immediate

Payment Method

Bank Transfer, Credit Card, or Check

Credit Limit

Numeric value

Pricelist / Pricing Tier

Standard, Premium, or Enterprise

Tax settings

Tax ID / VAT Number

Read-only. Automatically synced from the VAT / AFM field on the General tab

Tax Exempt

Toggle. Enable if this client is exempt from tax

Exemption Reason

Appears only when Tax Exempt is enabled. Explain the basis for exemption

myDATA credentials

These credentials connect TaxLayer to the Greek AADE myDATA API for this client. They are required for revenue, expense, and VAT analytics to appear on the client's Overview tab. Without them, the Overview tab will show a "No myDATA credentials configured" message.

AADE User ID

The username of the REST API user you created in the AADE portal

Subscription Key

The subscription key for that API user. Masked by default — click the eye icon to show or hide the value

Where to get your AADE credentials

Log in to the

AADE myDATA portal

.

Navigate to Register with myDATA REST API.

Create a REST API user. AADE will generate a username and a subscription key.

Copy both values and paste them into the fields above.

For a step-by-step walkthrough, see the

myDATA REST API setup guide

.

When editing an existing client, these fields display the saved values. The credentials are only updated in the system if you actually change the values — saving the form without editing the credential fields will not overwrite them.

Contacts tab (Add Client only)

Use this tab to add one or more contacts for the client during creation. Contacts added here with Portal Access enabled are automatically sent a portal invitation once the client is saved.

You can also add and manage contacts after creation from the Client details page.

Contact fields

First Name

Yes

Last Name

Yes

Email

Yes

Used to send the portal invitation

Phone

No

Job Title

No

Contact options

Receive Notifications

On

Contact will receive system notifications

Primary Contact

Off

Marks this as the primary contact for the client

Portal Access

On

When enabled, the contact is automatically invited to the client portal after the client is saved

​

Open a client

​

  1. ​Click any row in the table
  2. ​You are taken to the Client details page


Delete one client

​

  1. ​Click the delete icon on a row
  2. ​Confirm the deletion


Delete multiple clients

​

  1. ​Select clients using the checkboxes
  2. ​Click Delete in the header
  3. ​Confirm the deletion

​

⚠️ Warning

​

Deleting a client:

​

  • ​Permanently removes the client
  • ​Deletes all associated data (documents, contacts, financial data)
  • ​Cannot be undone

​

Troubleshooting

​

Client list is empty

​

  • ​No clients have been created yet
  • ​Click Add Client to create your first client

​

Cannot find a client

​

  • ​There is no search functionality
  • ​Scroll to load additional clients

​

Updated on: 16/04/2026

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